mFortune Casino - Refusing to pay OR refund!

ALECSTONE1994 United Kingdom
posted on September 6, 2016.

Played on the roulette table, done this many times before with this company never had a problem once, but today I ring up them up as they sent me a email saying there is a problem with my withdrawal and they say to me I've played over 75% of the table(surely of this was a big problem they'd block you from using it like most companies) it first of all I placed 50 pounds bet then a 100 pound bet and ended up with a 450 pound win, but it wasn't all won at once so how can they decide that I used over 75% on the table every time because some bets where not even cover a qaurter of the table!!! It is In there terms about the 75% of the table but how can you measure that this is clearly illegal to be happening. I asked for at least my deposit back and they said point blank no.

posted on September 10, 2016.

Dear @alecstone1994,

Please let us know if there's some update on your issue.

ALECSTONE1994 United Kingdom
posted on September 11, 2016.

Nothing yet, seeking more advice.