I have been playing on 1xBet for a long time and i have never had any issue with them. I have a verified account and it is my main casino.
I didn't want to do this but I simply have to. I have contacted 1xBet support 3 times via phone call and I sent them some email regarding the fact I have a delayed withdrawal. Like i said before, I regularly play here so I wasn't worried at all so I decided to wait.
I have 5 withdrawals pending that were made but never made it into my bank account and the amounts are 300€ 90€ 112€ 200€ that all summed make an amount of 702€.
272153433 300€ 25/07
272559815 90€ 26/07
272984461 112€ 27/07
272996945 200€ 27/07
I was informed via email that I had to send them a bank statement from the date of the withdrawals to the current date and I did that, 3 times... After that I was told to wait.
Via email, I wasn't getting the answers I needed so I decided to contact them via phone call and I got the same answer on the 3 phone calls I made. They had a problem with SEPA withdrawals and they were solving it so I had to wait and the money would be in my game account in a few days. Like I never had any issue with them I decided to wait. It has been a month now and the money hasn't been deposited in my game account, I am still waiting.
I am writing this to see if I get a better answer than I got this all month.
I hope you can help me.