Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Keep being fobbed off with verification and payments

I submitted my documents on the following dates several times and contacted casino via chat. I have verification of chats and emails. Dates submitted ...

Cool Cat Casino - Delayed withdrawals, no communication

Delayed payments and when ever I contact I am getting some reasons but not approving my payments. I requested payments for withdrawal on 12/18 for ...

Cool Cat Casino - Delayed approval of payments

I have 4 payments requested totalling $9,000 but keep on getting the run around on approval of withdrawal. I have talked with at least 4 agents that ...

Cool Cat Casino - Fobbing me off for over 3 months with payment

I have check in cool cat casino for over 3 month now for $620 I did send them my credit card I used front and back and my I'd and utility bill and I ...

Cool Cat Casino - Withdrawal of $1,675 delayed, again

I have a withdraw that was approved for 1,675 on 12/21/2017. Don't know if it's to early but they r telling me there are lots of withdrawals and that ...

Cool Cat Casino - Delayed payment of $3,800 overdue and still not sent

I had requested withdrawl of 3 payments. 1 of 2500 on 10/26/2017, 1 payment of 2000 on 10/27/2017 which were all approved on 11/21/2017 of 1350 with ...

Cool Cat Casino - Withdrawals delayed over the pending period

I asked support several times for the payment but no way! These are the withdrawals (total $3671,00) APPROVED that should have been paid: 11/08/2017 ...

Cool Cat Casino - Documents not being processed & reviewed

I submitted all the necessary verification documents on Dec 8th to the address specified by the casino. It's now the 30th and they still have not been ...

Cool Cat Casino - Withdrawals of $11,925 not received yet

I put in for 5 withdrawals 10/29/2017 - $2,500, $2,500, $2500, $2,500, $2,000 total winnings is $12,000. then i sent in my paper work to the casino 10 ...

Cool Cat Casino - Keep being told they do not have my documents

I submitted my updated documents to the address they requested on December 2, 2017. It has been 13 days now, but every time I contact Live Chat I am ...

Cool Cat Casino - Payment delays for over $8000

Hello, I have used Askgamblers in the recent past to resolve a $35,000 nonpayment issue and was very happy with Tawni's assistance and would like to ...

Cool Cat Casino - Delayed $4,632 Payments

Looking for some help. I won $5000 on CoolCatss site. 1st Payment was approved on 11/11/17 for $2132 (less bonus) and 2nd payment for $2500 was ...

Cool Cat Casino - Delayed payment of winnings again

I submitted a withdrawal request for $2499 on Nov 4, 2017 and it was approved on Nov 18, 2017 (11/19/2017 08:39 AM. Check Withdrawal Approved!, -$2, ...

Cool Cat Casino - Waiting weeks for approval

I submitted my documents at the end of October. My bill was not up to date, so I called and spoke to someone on the phone who had me send a new bill ...

Cool Cat Casino - Extremely long delay after funds approved for withdrawal

I have gone through all of the verification details and my withdrawal was approved on Sept. 6th 2017 and I still can't understand why it's delayed. I ...

Cool Cat Casino - $1250 and $2500 withdrawal requests delayed

I had a $1000 bitcoin approval from sept. 29 that was paid on oct. 19th. { by the way, thank you for that]. a cool cat live chat person told me that i ...

Cool Cat Casino - Giving me a hard time with account verification and $2500 withdrawal

I have been submitting good documents to them since October. I have sent them a total of 7 times now. Every day I get a story about my documents no ...

Cool Cat Casino - Don't waste your time or money

Do not waste your money or time investing in this company! I requested to withdrawal $1256.00 was told that they received my documents it would just ...

Cool Cat Casino - Refusing to comply with my request and close my account

I no longer play online and have asked multiple times to have my account closed. These requests have been made several times over the past 12 months, ...

Cool Cat Casino - Withdrawal Delays Part 2

Seeking help to obtain the following withdrawals: 1. $1,281 requested 9/18 approved 10/6 2. $2,375 requested 9/23 approved 10/13 3. $2,025 ...

Cool Cat Casino - Delayed payment/non payment

I have won USD 693;- on oct. 23rd. I wanted to withdraw the money to my neteller account. On the same day i sent in my documents and recieved a ...

Cool Cat Casino - Bar Code On The Check Is Not Reading

Yes My User Name Is Coffeeblack82 Email: < email removed > On 10/13/2017 I Received A Check For $269.01.. So I Took The Check To My Bank, They Said ...

Cool Cat Casino - Delayed withdrawal since August, in amount of $2315

I requested my withdraw for 2,315 and it was approved on 8/14/17. They have all the necessary paperwork needed, I have gotten from customer support it ...

Cool Cat Casino - Non-payment of withdrawals

I have two issues: 1) A withdrawal of $1500 was requested Aug 13 and approved Aug 31 (08/31/2017 05:50 AM, Check Withdrawal Approved! -$1,500.00). On ...