Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Still waiting for my $2000 payment

I request withdrawal on March 23 that was approved on april 11 , they aways have just excuses no one there actually willing to help. i keep calling ...

Cool Cat Casino - Payment delayed for months

Won $775 - requested withdrawal February 22 and attached all docs. Sent in docs again twice March 1. On March 2, Jennifer, my VIP host informed me it ...

Cool Cat Casino - Pending $3591 for 3 months

Hello I received approval for withdrawal of $1,026 on 1/18/16 and $1,585 on 2/15/16. Also withdrawal of $1000 approved on 3/7/15. They tried ...

Cool Cat Casino - Run around on getting paid

I requested a withdrawal for $1000 in February that has since been aproved for payment in early march, I have been very patient waiting for a check to ...

Cool Cat Casino - Excessive payment delays

Cool Cat Casino is delaying my cashouts as long as possible. I am being told that I can only have 1 withdrawal processed at a time, and the next will ...

Cool Cat Casino - Waiting on payment for 5 months

Where to begin. I played Cool-Cat and won, I requested a withdrawal on November 29th, 2015. The withdrawal was approved appx 2 weeks later and I was ...

Cool Cat Casino - Stalling payment for ages

Have two withdraws pending on cool cat casino one for 1500 and the other for 750. This was back in Earle February. I keep getting run around on ...

Cool Cat Casino - Getting run around on payment

Hello, I have played at coolcat, club player and prism casino and have winnings from all of them. All won in the same week in February and all have ...

Cool Cat Casino - Over 100 Business days since 4 Withdrawals were Approved

4 Withdrawals approved in December 2015 per my VIP Host, only one payment received in early March 2016. Another Withdrawal approved February 22, 2016 ...

Cool Cat Casino - Waiting payment for over 3 months!

cool cat has failed to make good on a payout for what is now approaching 90 days. The payout was approved but never sent. I inquired and was coached ...

Cool Cat Casino - Closed account after winning, denied payment

After depositing $50 with a bonus code, doing the play through with no max cash out, I accumulated a profit of $200. I went to cash out and waited. A ...

Cool Cat Casino - Said money was sent, NOT received 1 month later

Having started this process at the start of November 2015. I have been waiting for a withdrawal of $107. Not much but enough to help. They constantly ...

Cool Cat Casino - Where's my payment? Again...

I made my withdrawal on December 15th. It's now January 22, and I have still not received payment. I followed up on December 23rd to make sure they ...

Cool Cat Casino - Ignoring my withdrawal request

I filed for a withdrawal of $2359 from which i won all from the slots on the 25th of December and a couple days I logged back in and won around $650 ...

Cool Cat Casino - Getting the run around with verification and payment

Well over a Month I've waited to be paid. I jumped all of their hoops and now when I call they say I have to reverify with a woman and call them back ...

Cool Cat Casino - Clue Game is fraudulent

I played the game Clue after depositing $50. to my account. I then guessed the answers to the game. There was a bonus so I had $225 to play through. ...

Cool Cat Casino - Refusal of payment, Continued verification excuses

I am owed well into the $11,000+ cash for playing at Cool-Cat. Cool-Cat didn't contact me regarding the status of verification. I just had to ...

Cool Cat Casino - Delayed Payment/Outrageous Customer Service

This casino takes forever to pay. Submitted a withdrawal request 09/21 and I still as of 10/8 have not been notified of approval and can still cancel ...

Cool Cat Casino - Payment take forever...

Cashed out $2500 less bonus total winnings $2350 submitted Aug.27. Told 10-14 for approval, terms state AFTER APPROVALS proceeds will be sent no more ...

Cool Cat Casino - Where's my payment?

I requested a payout for $1015 on August 26th. I have communicated through email several times, and the representative acts like we are still within a ...

Cool Cat Casino - Have not received my winnings, it has been over 1 month

I have requested a payout for $1,150 on 8/15/2015 and it has been approved by their department but it has been 1 month now and no payment to me for ...

Cool Cat Casino - Problems getting paid

I have been playing in Cool Cat Casino after making a deposit, lost my money plus their bonus money and requested to have their $100 era bonus, which ...

Cool Cat Casino - Refusal of paying legitimate winnings

I deposited 50.00 into my account. I won 200.00 and asked for a withdrawal. Did live chat to see how to go about getting them the info they need. They ...

Cool Cat Casino - Delayed approval for $1,400 withdrawal

I requested a withdrawal on 6/8 for the amount of $1,400. I followed all the rules when using a bonus code with deposit. I was told by a chat ...