Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Payment delayed again

After sending in all necessary documentation and verifiying it is all in order I am still waiting on two bitcoin witdrawals to be processed. They have ...

Cool Cat Casino - $1,512 Bitcoin Payment Delayed For Over 11 Weeks

Hello, A BTC payment for $1,512 USD approved on February 11, 2018 by Cool Cat Casino has not been paid to me yet. Cool Cat Casino's rules state ...

Cool Cat Casino - Withdrawal of $2,160 reported as processed but never received

I am still waiting for a withdrawal that was approved on March 16th.On April 16th, Chang Smith (see the screenshot) confirmed to me that the payment ...

Cool Cat Casino - Payment runaround, again

So once again here I am about cool cat Casino. It's only a $250 Bitcoin withdrawal. I've been verified once before, I've been paid once before, but ...

Cool Cat Casino - Account closed, balance of $1,000 frozen without any further information

My account has been closed and Cool Cat have given no reason as to why, they are refusing to talk to me on their online chat service. I had around $ ...

Cool Cat Casino - Ignoring my withdrawal request, refusing to acknowledge receipt of verification documents

On 6th January 2018 I made a withdrawal request for my winnings i.e. the equivalent of 100 USD in BTC. Certain verification documents were required by ...

Cool Cat Casino - Waiting months for my $400 withdrawal

Hi askgamblers, I wait for my withdrawal since 28 January. I do not know what to do anymore. my documents are checked. my payout approved. but cool ...

Cool Cat Casino - Delay of verification of documents

Since March 15 I have emailed the required documents to the casino. After following up with that support person I dont get any respons. So I submit ...

Cool Cat Casino - Delayed Payment Over $10k

I have Payments due of about 10k from CoolCat. Payments were happening like clock work when I had a complaint out with Askgamblers. I was VIP5 status ...

Cool Cat Casino - Delaying account verification and payment of over $7,000 winnings

Nonpayment of over $7000....no response from casino. Iv called no response. I sent emails no response..iv sent documents 5 times already via email. I ...

Cool Cat Casino - I still don’t know where my $500 withdrawal is

I got every single proof that my withdrawl is being proof so I check on all the casinos site that I want so I get surprise why I don’t my withdrawl ...

Cool Cat Casino - Waiting over a month for the payment of $485

I was excited when I first won at Cool cats casino, until I hit the withdrawal process. At first 2 weeks went by and i heard nothing, so I decided to ...

Cool Cat Casino - Approved payout pending

Hi Team,I have the following approved payments pending for payout .I have opted bitcoin as payment method. I do remember Tawni from cool cat team is ...

Cool Cat Casino - Not getting paid

For Cool Cat casino it has been over a year that I have been waiting for payment from this casino. I have gone on the chat many times and I always get ...

Cool Cat Casino - 3 Month Payment Delay

On 11/29/17 I requested a withdrawal in the amount of $920.00. My casino account indicates this withdrawal was approved. I have followed up with Cool ...

Cool Cat Casino - Delayed payment of 5 weeks for $7000

Hi there So I won $7000 on the 16 January! On the 17 January I sent in all my verification documents and made 3 withdrawals 17 January 2018 1-$ ...

Cool Cat Casino - Non-payment of winnings after waiting 3 months

I made a withdrawal request in early November 2017. After a month I asked why I hadn't been paid and their customer service said that they needed ...

Cool Cat Casino - All payments approved, but still not paid from 09/2017

Hi Team,I have multiple withdrawals which are approved but not paid even a single dollar .i used to chat with the online agents and wasted my time ...

Cool Cat Casino - Delayed $200 cashout for over 350 days

So I am re submitting the complaint so that I can attach more transcripts that I have found. My issue if resolved I can already see is that they are ...

Cool Cat Casino - Delayed approval and payment of $20,000 win

Hi , may you able to assist please . I have won $20,000 at cool cat casino my ID and account of full including preferred payment method and details . ...

Cool Cat Casino - Delayed $2,500 bitcoin payment

I submitted a withdraw request on 12/07/17 for the amount of $2500. After sending in all of the required documents (twice), my withdraw was approved ...

Cool Cat Casino - Delayed $1,911 payment, still waiting after months

I won $2,000 at coolcat casino in November 2017 and made a withdrawal of $2000.00 (less fees) on 11/30/2017. It was approved on 12/09/2017. I have ...

Cool Cat Casino - Keep declining withdrawal

I've been trying to get my payout of 1400.00 since 12/08/2017 . I've submitted all documents on about 2 different occasions and have references ...

Cool Cat Casino - Verification and withdrawal issues, really giving me the run around

Good Day/Eve fellow spinners, Ok so i came across this casino and looked awesome to play... so like we all do i decided to give it a spin, It was ...