Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Have not received yet my money

On the 4th of January I won $500 US . I done everything that I was received 2 emails stating that it will take 5-7 with reference tracking now since ...

Cool Cat Casino - Run around with payment

Yet again, getting the run around qith this casino and its sister casino when it comes time for payout. Make u resubmit info 100x then excuse after ...

Cool Cat Casino - Unpaid approved withdrawal

I had a $750 withdrawal approved on the 12th December. I sent all my details . My account was verified okay and I sent my bank wire details several ...

Cool Cat Casino - Ignoring emails for BTC withdrawal request

In July 2018, I requested a $100 withdrawl via BTC. I submitted all requested documents, but then I never heard back about the withdrawl and the $100 ...

Cool Cat Casino - Delayed withdrawal of $1,711 winnings

Hello I am still patiently waiting for two withdrawals submitted with cool cat. The first withdrawal started on 10/24 and was declined by the manager ...

Cool Cat Casino - Not paying my $1,000 withdrawal

It’s been over a month and I’ve not gotten my $1000 withdrawal. They have all my documents and bank wireinfo but no payment. I’ve spoken with ...

Cool Cat Casino - Waiting on my winnings patiently

Hello there,I played and used my own money to win at Cool Cat Casino. I had a win for a change and made two withdrawals of $2,500. Each. This was on ...

Cool Cat Casino - No payments despite approval and promises

I began playing at Cool Cat in late July of 2018. I played numerous times and eventually had success. I presently have over $10,000 in withdrawals of ...

Cool Cat Casino - Withdrawal request of $1,300 going on 6 months and still nothing

I made a request of 3000 back in July want it kept getting rejected time after time till I played down to 1300 and made request well it took numerous ...

Cool Cat Casino - $9,000 in my account locked out, no communication

I set up a account with Cool Cat Casino this past week or so give or take a few day. I had been gambling on Keno an hit quit a large sum of cash. I ...

Cool Cat Casino - Payment runaround going on 2 months

Alright so this is in regards to only a $383 check withdrawal that was approved on 9/11/2018...... The check hasn't even been sent out yet it's been " ...

Cool Cat Casino - Delayed Payment again

Back needing assistance please. I have $9,000 still not received. I was told if I was to get a bank account that accepted wire transfers from this ...

Cool Cat Casino - Withdrawal approved but impossible to receive?

My withdrawal total of $250 was approved on 10-11-18. When I chatted with a representative trying to get a time line on my withdrawal, I was told I ...

Cool Cat Casino - Payment delayed once again

I won $545 on the 10/10/2018 using a 150% no rules bonus depositing $30. Withdrawal Id number 6654545. I also won $575 using a 250% bonus with a 20x ...

Cool Cat Casino - Unable to get response from customer service regarding my payment

I've have been getting the run around for 2 weeks on this withdrawal procedure. I've verified my identity several times. I've also already provided a ...

Cool Cat Casino - Restricted login and never paid winnings

I have waited the amount of time I have verified my information more than once. Now I am restricted from casino. They won't talk to me. My first ...

Cool Cat Casino - Delay of Payment & Verification

Won $2000.00 on 9/25/18, requested withdraw for $1800.00, casino requested I send identity (HooYu) and Authorization Credit Card Form with proper ID. ...

Cool Cat Casino - Withdrawal not paid, getting the run around

hello o had a $100 withdraw approved at cool cat casino via bitcoin. I have always used bitcoin as my withdraw method no matter what I used to deposit ...

Cool Cat Casino - Waiting too long for $2,000 payment

I hoping you can assist me in resolving a withdrawal of $2000.00 made on September 6, 2018. I have waited a reasonable amount of time for the payment ...

Cool Cat Casino - Delayed withdrawal payment $2,150

I unfortunately need your help one last time. I thought the Casino had changed, but it’s not the case with payments. It’s been more than 30 days ...

Cool Cat Casino - Winnings over $7,000 not paid yet

After hitting a keno jackpot in early July, I submitted ID documents because I knew I was going to be cashing out a lot of my win soon. I was ...

Cool Cat Casino - Money unfairly taken out of my account

Username hahaharoflcopter I made a deposit of 250 July 16th with a bonus and wound up getting to 2500 and making it so I can withdraw. I did not ...

Cool Cat Casino - Winnings not paid, account revoked

I won over 7500 in Cool Cat back in December 2017 or January 2018. I submitted withdrawl requests for $5000. Over and over again, it kept getting ...

Cool Cat Casino - Long payment delays and then returned to balance again

Hi I have had delays getting paid by the Cool Cat casino. They had approved my requests but payment did not arrive. After inquiring on chat many times ...