Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Payment not received since August

I requested a payout in August. I provided all my proofs like they requested. I still have not been verified. I have spoken with 3 reps on the chat ...

Cool Cat Casino - Another declined payment

Hello Requesting assistance in getting my winnings paid. I requested a payout on 09/28/21 which was declined on 10/05/21. After finding out on 10/08/ ...

Cool Cat Casino - Couple of payments delayed again

Once again, Cool Cat Casino is delaying payments. The last withdrawal was handled promptly. Now they are back to their norm in delaying payments. My ...

Cool Cat Casino - Delayed Withdrawal of $303 over 1 month

I made a withdrawal request for $393 ( minus $90 bonus money) on August 25th 2021. According to the chat team the timeframe for withdrawals is 7-10 ...

Cool Cat Casino - Cool Cat closes account when withdrawal submitted

I finally went through the long verification process. While waiting I lost my winnings several times. Finally got verified and tried.to.withdraw $670 ...

Cool Cat Casino - Delayed approvals and payments

Again, I am seeking help from AskGamblers in getting my withdrawals approved and paid.I currently have 3 withdrawals pending. 1. $404.00 Requested 8/ ...

Cool Cat Casino - No approvals for half a year at Coolcat

Hello,My complaint concerns Coolcat casino.I had a win there on 3/25/2021 of $2374I made a withdrawal request for the full amount on 4/6/2021The ...

Cool Cat Casino - Delayed approval of wire transfer

HelloRequest assistance in getting my winnings paid. On 28 Aug 2021, I submitted a withdrawal request for $2400. As of today it has not been approved ...

Cool Cat Casino - Here we go again with delayed payments

I have 2 withdrawals that have been sitting in "pending" for over three weeks now totaling $5000 dollars, as is usual with this stable. Please can you ...

Cool Cat Casino - No Payment received

Good day I signed up with Cool Cate Casino in July Followed the rules of the playthrough where I could withdraw $100 from my winnings (was over$300) I ...

Cool Cat Casino - Withdrawal Requests Still Pending

On 8/12 I submitted 2 withdrawals for $2500 and $2000 that have yet to be approved and it's been more than 10 business days.I was playing with $2000 ...

Cool Cat Casino - Unpaid withdrawals after months of waiting

I have 4 outstanding pending withdrawals going back to May 2021. I did withdrawals on 05/03/21 for $1500, 05/24/21 for $500, 06/24/21 for $1018.77 and ...

Cool Cat Casino - Delaying payment again

Here we go again having to file complaint Cool Cat Casino, no payment. I requested withdraw on 08/07/2021. I just made a request in June, I had to ...

Cool Cat Casino - This CoolCat has more than 9 lives

I won $1573 on July 8th. Prior to playing this time I submitted updated documents. It was accepted and verified by them. I received an email stating ...

Cool Cat Casino - Withdrawal still not paid from May 29, 2021.

$2500 withdrawal requested on 5/29/21 - No approval, no contact, no payment. Their site clearly states "7-10 days to approve your withdrawal". It's ...

Cool Cat Casino - Withdrawal not being processed in a timely manner

I submitted a withdrawal on 7/4/21 and it is now 8/15/21 and still no payment. All documents and payment information has been submitted and verified. ...

Cool Cat Casino - Once again wait for payment

Once again I am asking for assistance. I currently have 3 withdrawals pending. The first one was requested 7/24 (14 business days) for 701.00, the ...

Cool Cat Casino - Not cool at all when it comes to speed of payouts

Despite being verified and receiving a payout on May 26, 2021 I was asked to identified again for a win on 6/1/21. I submitted documents at HooYu and ...

Cool Cat Casino - Delay of 1000 from June

The terms and conditions say 7 business days all withdrawal requests would be processed. My request was on June 9th and it’s now July 21st and still ...

Cool Cat Casino - Withdrawal delays again and again

Hi there. I’ve been attempting to withdraw from my account. It keeps saying processing. I’ve reached out to employees on the chat. They look into ...

Cool Cat Casino - Delay of winnings, approval for payments of $653.97 for 45 days now

I have been a loyal player for cool cat casino for over 4-5 years now. On the past I had winnings payments delayed by Cool Cat casino, 3 weeks, 4 ...

Cool Cat Casino - Payment processing delays

I am filing a complaint regarding delayed payments. I have 2 withdrawal requests from June, $2500 each. I have been with this casino for over a year ...

Cool Cat Casino - Multiple Withdrawal Requests - Zero Approvals

On 6/21 I submitted 7 withdrawal requests (#8713400, #8713405, #8713412, #8713417, #8713426 ,#8713434 and #8713436) totaling $17,500 and none of them ...

Cool Cat Casino - Please give me withdrawal

So on June 12th I withdrew 2,499.81 with it going to my Bitcoin wallet. Well, I've talked with multiple people from cool cat casino tell me it's only ...