Cool Cat Casino Complaints - Withdrawal & Other Problems

Cool Cat Casino - Withdrawal delays and run around

I was approved for a 865 US$ withdrawal from cool cat casino on the 25th of April 2017, to my Neteller account, I supplied all the details that i had ...

Cool Cat Casino - Delayed Payment past 20 business days

Hello, I requested a bitcoin withdrawal for $954 on 4/10/17, it was approved 4/18/17 for $831 with the bonus removed. I should have received the ...

Cool Cat Casino - Delayed withdrawal, getting the run around

I have been waiting for over a month for 800 dollar check that was initially denied. I got the run around for a month, now it was said to be escalated ...

Cool Cat Casino - Why they can't pay in a reasonable period of time?

During the first week of April, I won $1000 at Cool Cat playing on my own money. All of my documents are updated and in file. After requesting a ...

Cool Cat Casino -Waiting over 4 months to be paid

I have been waiting over 4 months for my check. My withdrawal for 1134 was requested on 1/4/2017 and approved on 1/28/2017. I keep speaking with ...

Cool Cat Casino - 4 months unpaid winnings

I won $700 back on 1/31/2017 and have not been paid yet and its 5/15/2017, I'm so disappointed with this treatment from cool cat casino, I have ...

Cool Cat Casino - No payment received after months!

Hello, cool cat casino. I am trying to figure out why my payments have not been sent to my account???The person I spoke to on the phone told me that ...

Cool Cat Casino - Delayed payment of $5560

Greetings. On 4/15/17 I played and won (after bonuses were deducted per terms/conditions... I've been doing this for a while - I'm well aware of how ...

Cool Cat Casino - Over 3 months delayed payments!

I have 2 withdrawals that I am awaiting. One they claim to have wired $2330.00 on 3/21/17, but it never arrived. I sent bank statements a month ago, ...

Cool Cat Casino - Payment runaround & lost personal information

I cashed out a little over $1,000 at Cool Cat on March 23. I submitted the required documentation at that time when I made the cashout and saw my ...

Cool Cat Casino - Non payment, no contact

I cashed out $1100 in feb ,sent all paper work three times finally received an email that paperwork was received and in order now no one will return ...

Cool Cat Casino - Delayed Payment, bit of confusion

Hi, I redeemed a $50 free chip and proceeded to meet the playthrough requirements with $100 left in my balance. I submitted my withdrawal request ...

Cool Cat Casino - Never ending withdrawal

I have been trying to be paid my money for over a month and every time a new excuse to delay the payment. All my documents have been verified and I ...

Cool Cat Casino - Lagging on withdrawal

So on 3/10/2017 was approved for withdrawal for $1197 with a 10 business day wait, it has now been a full 20 business days and still nothing, ...

Cool Cat Casino - Delaying Payment on My First Withdrawal

I recently requested my first withdrawal of $2,500.00 on 4/2/2017. I sent in my verification documents as requested. I received an email from "Tom T" ...

Cool Cat Casino - Why must I chase a them when they should pay on time!

I made a payout on Feb 20 for $950. It was approved on Mar2. I have contacted live chat a few times and it seems like I just continue to get a run ...

Cool Cat Casino - Getting the runaround with payment

I've been trying to collect my winnings from Cool Cats Casino since the middle of Nov. 2016. I have been more than patient and don't know what to do ...

Cool Cat Casino - Excessive withdrawal delays

My $2,475 withdrawal from CoolCat was not only approved, but an email was sent on February 19th stating that the check is on the way and to allow 7-10 ...

Cool Cat Casino - No payment after 40+ business days

On january 20 th I deposited 100 and received a 370% bonus for "all games played". Was lucky and met all requirements, withdrew 900. Was told after $ ...

Cool Cat Casino - Delaying my approved withdrawal

I got my withdraw approval on January 24, 2017 by email. I was told pre casino rules and terms that it will take 7-10 business days for processing. ...

Cool Cat Casino - Still waiting for my check

My withdrawal was approved on February 10th, and still they have not sent it out to the processor ! I have spoken to them many times and the last time ...

Cool Cat Casino - Withdrawal Delays

I submitted a withdrawal on 12/22/16 and it was approved on 1/11/17. I have chatted with customer service about once to twice a week since and have ...

Cool Cat Casino - Deposit not credited!

I deposited 58.00$ and sent emails, talked to customer service via telephone, talked to them on chat, witch they closed out before I was done speaking ...

Cool Cat Casino - Still owes me $16,000 after paying big win for more than 4 years!

Hello, I'm a player of on line Casinos; unfortunately whole my winnings of 47.000$ at slots with CoolCat Casino weren't paid: I winned this big sum in ...