Captain Jack Casino Complaints - Withdrawal & Other Problems

Captain Jack Casino - Owed USD 5000 since August 2022

I am submitting this complaint in regard to $5,000 that was requested via Bitcoin (in two payments of $2,500) back in August of 2022. I have submitted ...

Captain Jack Casino - Delayed payments since 2020

Hello Askgamblers,I have been waiting for 2 payments for long time from Captain Jack casino. Several years. three years. Since 2020. I have verified ...

Captain Jack Casino - Owes 3 withdrawals 2500 each

I joined these casino's because they offered "immediate" withdrawals. Some other casino's take forever to pay (if they ever do) and I specifically ...

Captain Jack Casino - No payment of 1100 USD

I was told 7 to 10 business days to get a withdraw approved and I requested it on 4/27/23. Attached screenshot for evidence. Can't seem to get any ...

Captain Jack Casino - No cashout approval after 7+ days

I have submitted all documents asked for was told 7 to 10 days for approval of 1300 dollars. My withdrawal still hasn't been approved and customer ...

Captain Jack Casino - 2 withdrawals just sitting

I was researching this casino group online and saw that there is someone on here that might be able to help me. I have a $522 and $2500 withdrawal ...

Captain Jack Casino - Delayed withdrawal payment of 1000usd

I submitted a request for withdrawal on 12/29/22 for $1000 and they changed it to $500. It has still yet to approved and is still I'm pending status. ...

Captain Jack Casino - Casino not paying the rest of my withdrawal request

I requested 3 withdrawals on November 24 for $2500, $2500, and $1500. On December 21, one of the $2500 withdrawals was approved and sent to me on ...

Captain Jack Casino - Late on payouts as usual

I was lucky enough to have a win on 1/12/2023. I submitted all necessary documents online and emailed them to Captain Jacks. I requested to be paid by ...

Captain Jack Casino - Canceled payout of $2000

Casino has been refusing my payout of $2000 after being told several times all documents approved and accepted for verification. They now locked me to ...

Captain Jack Casino - Failed payment no explanation

I signed up with a bonus to play at captain jacks casino. When I signed up it said that my email was invalid, but I could never find any evidence or ...

Captain Jack Casino - Locked out of account and owed money

I tried to withdraw my funds and then my account kicked me out. Now when I try to log in, it gives me an error like “oops something bad happened”. ...

Captain Jack Casino - Denied all payout offers

They have denied every style of payout they offer. I wait the 7 to 10 days and get denied always for different reasons. I comply to their request and ...

Captain Jack Casino - 2 months and no payment

Over 2 months ago I was a winner at Captain Jack casino, or so I thought. What should be an enjoyment has turned into a headache to deal with. I made ...

Captain Jack Casino - Screenshots of old unpaid Captain Jack withdrawal requests

Hello, here is a screenshot to show you my variety of wins dating back to August 26th. None of these requests have been approved or paid. (I recently ...

Captain Jack Casino - Waiting for my first 2500 dollars since September

I requested a withdraw of 2500 on 9/20 and they haven't approved for payment yet. I have attached a screenshot for proof. I have tried to speak to ...

Captain Jack Casino - Extremely late on payment

I need help from anyone familiar with the extremely late payments from captain jack casino. I'm starting to wonder if they even pay people out or is ...

Captain Jack Casino - Wont payout my $2,500 for over a month and want Bitcoin

I got no deposit free spins I done the wager then I won the jackpot so I went and filled out the withdrawal form choose to be paid out by wire bank ...

Captain Jack Casino - Withdrawal request is pending since September 1st

I submitted a withdrawal request for $2000 on 09/01/22 at 1:12pm. Although I have previously submitted verification documents, I was asked to submit ...

Captain Jack Casino - My documents are not approved

Hello.I registered at Captain Jack casino where I received a no deposit bonus. I fulfilled the conditions and it became real money.I sent my documents ...

Captain Jack Casino - Owed since November 2021

I am submitting this complaint in regards to a $2,500 withdrawal that was originally requested in November 2021. I have followed up a number of times ...

Captain Jack Casino - Continuously denied withdrawal

I have been trying to get my winnings from Captain Jack and keep getting the same old "You didn't provide your information". Yet, in order to request ...

Captain Jack Casino - Delayed Payments AGAIN 10K

I have been trying to collect my winnings of $10,003.74 but have been unsuccessful again within the casino rules written timeframe for some of the ...

Captain Jack Casino - Very slow payment since March

Hi, as per the title, I have not been able to get a single withdrawal request approved since 4/14/22, and its related payment sent to my account on my ...