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Error when withdrawing, issue not resolved after weeks of waiting


I have been trying to withdraw about €134.5 from Wonclub for weeks now. I have been through verification, and that is approved. My withdrawal is initially accepted, but then the financial department declines it with the reasoning "error". Chat support says everything looks fine, and they see no reason why it is declined. Initially the reasoning was system update, but now chat support says that they need a reply from financial department in order to resolve the issue. However, financial support has not yet responded (in at least a couple of weeks).
Disputed Casino Wonclub Casino
Amount €134.5

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
I have finally received the money after chat support enabled Skrill and I made a successful withdrawal to this account.
User name
Hello Wgjedrem,

Your transaction was returned by the bank. Please make withdraw once again.

Best regards,
WonClub team
User name loyalty-level-2
Still nothing in my bank account and almost 2 weeks since I withdrew it from my Wonclub account.

Wonclub Casino Complaint Stats

Resolved 1 / 2
Avg. Amount $78
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

Wonclub Casino Complaints

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