My complaint regarding Wintingo casino is in reference to their different sets of 'terms and conditions'. According to one set which stated that " " which seems very reasonable and fair however when you look into different area's of rules, you are told that " " which is a complete contradiction!!
I understand that different rules may apply for various games fr example, but according to the above Wintingo rules, somehow they are allowed to completely invalidate one rule with another?
When I phoned up to get my money back because I did not intend to deposit as much as I had thought necessary when told I could not just deposit the £20 originally stated by Wintingo, after using the 1 hour 100 credits bonus, in which time I made over £400 and should have been able to withdraw £50 of that - which I didint!! I was also then told that I could not withdraw ANY of my money untill it had been rolled over 30x which is ridiculous and especially considering it then contradicts their rules yet again!
I just want my money back and they can have their deposit back and I won't be using them again! I have never had so much trouble with any website before!
Please help if you can to sort this matter out as I am extremely frustrated and angry!!
Regards
N.Baker
(nikki_baker[email protected]hotmail.com)
