I played slots with a deposit bonus. According to the terms the maximum bet with a bonus is 25mBTC. I played all the time with maximum of 7.5mBTC bets. When the bonus playthrough requirements were fulfilled and I ended my play, my balance was 1.32005238 BTC, the original deposit was 0.39920159 BTC. The promotion was 50% Reload Bonus (Monday).
I don't understand what and how could I have possibly done something wrong and against the terms so much that a confiscation of the total balance 1.32005238 BTC would be justified. Actually I don't see one single reason.
I received an email about the confiscation with this list of reasons:
-participating in any type of collusion with other players
-providing incorrect registration data
-development of strategies aimed at gaining of unfair winnings
-fraudulent actions against other online casinos or payment providers
- creating two or more accounts
- other types of cheating
My account was already fully and successfully verified with the KYC procedures.
I find this act gravely arbitrary, which can and if not cleared and corrected (at least well explained) should affect the reputation of this casino negatively. Until the case is clear, I would recommend huge caution with playing at this site, but I'm obviously and in the name of justice open to hear their reply and explanation first - until then, a fair warning!