I played slots at Wild Vegas Casino on 04/07/2019 and won. I sent them all necessary and requested documents to verify my account on 05/07/2019. I can understand that it might take a few days to verify the documents. After roughly a week I haven't get any message from Wild Vegas Casino so I contacted them via LiveChat. They weren't even aware that I sent them my docs and I had to search in my emails for the reference number of the email. That showed me that my docs weren't even in my account and nobody took care of my verification documents. The LiveChat support told me that they process my docs/verification within the next few days.
Today (20/07/2019) I still haven't heard back by Wild Vegas Casino. I contacted them via LiveChat again and it was the same conversation like the first time. No review of my docs, checking the reference number,. they told me to speed up the process and I should check back next week via LiveChat. After that conversation I checked Askgamblers and saw multiple complaints with the same issue. It seems that is the way of business of Wild Vegas and don't do anything if there isn't a complaint.
I hope Askgamblers can help like they did in so many other cases before.
Thank you and best regards,
True Flip Casino