All that the chat support says is everything is going smoothly and I will receive my withdrawal soon.
I have been trying to make a withdrawal since 24th of sep, now my last attempt to withdraw is still in-progress since 27th, and I thought that would take 15 minutes. it turned out to be days,
I think this needs to be updated and be more clear for players.
I even verified my account way long time ago, as well went through additional verification, and I noticed it is only for 2000 Euro + withdrawals while mine is less than that.
I have even asked them that I want self-exclusion, since at Weiss they don't allow requesting 2 withdrawals at the same time, and I want to protect myself from playing while waiting for my withdrawal since I have balance, and I asked If I will be able to request withdrawals via email, or if there is any way they can help with.