Hello. On 28.08.17 I ordered a win at a casino in the amount of 1000 euros. This is my first win at this casino. The casino has sent me to send documents confirming my identity, withdrawal from the bank account and the bill for the media.Documents I sent. After 48 hours the casino has frozen my account saying that I have a second account. The second account was set up by my brother, who never logged in there, did not make any payment and never used the bonus from this casino. I have modeled this casino. My brother does not even open any e-mails with offers from this casino. The only person in my house who used the deals and put in money - I am. Every day I send emails trying to find out what my money is? The casino answered me that this is a normal procedure and writes that I do not have what the seafarers. All procedure is 3 weeks and I still do not know anything. After all, I am a real and active player of this casino. The casino has the ability to check my brother's account, from which he can see that he has never been logged in, he did not play on any slot machine, he did not make a payment.Bardzo please help explain my case. I believe in 24bettle I sent my personal papers ... counts on the positive explanation of my case.