Complaint #23 Betcart Casino

Giving me a hard time cashing out over 50,000 SEK in winnings ignoring my withdrawal requests

By Peteeer

8 years ago

Message on forum

Hi. I have wanted to make i withdrawl for mote than 1 month now. I've wanted to withdraw all my balance. I have now 49k sek in my account and 3k sek pending.

I have done all the verification process including phone verification. And since after that they've stopped answering my emails. And there is no answers from phone support etc.
I have never played with any bonuses. Since they only let me 10k sek withdrawl each time maximun, i had 10k sek pedning withdraw for more than one month. After that i have got scared so i cancelled the 10k sek and i have made a new withdrawl of 3k sek now via mastercard. And they still dont answer my emails or calls.
If betcart read this i want to withdrawl all my balance 49k sek and my pending 3k sek.

Disputed Casino Betcart Casino

Reason Delayed payment

Amount kr52000

Discussion

AskGamblers

• Support Team

8 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Peteeer

8 years ago

Hello askgamblers and betcart.
I have now recieved the money. Thank you. You can close the case now!

Peteeer

8 years ago

Hi. I recieved this email this morning from betcart.
Now. I want my money NOW. You can withdrawl back to my mastercard all my balance right away.

Peteeer

8 years ago

How long does it take for you to look at the issue? It has taken more than 2 months now. Starting to get me annoyed and frustrated. And you should feel ashamed of your self

Betcart Casino Complaint Stats

Resolved 25 / 29

Avg. Amount $11,889

Avg. Complaint Duration 28 days

Avg. Response Time 3 days

Betcart Casino Complaints

See all complaints for this casino

No pay no respond

I played casino at Betcart. Fully verified account. Now I have balance of 3.1k EUR plus a withdrawal of 2.0k EUR pending for a long time - so I have a total of 5.1k EUR that I need to recover from them. (Screenshot attached, private)

Betcart ignore my emails and will not give me any information about my withdrawals - please help.

Resolved

€5,100

No payment after 3 weeks

Hi.

Betcart didn't pay my withdrawal which is 590 millions IRR (Iranian Rial) (about 2200 US$).

After 2 weeks of requesting nothing happened, so I canceled my request and summited it again 10 days ago.

Betcart online support is telling me everyday that I need to wait for payment team and they gave the email of payment team to be in contact with them directly. I sent emails, but no answer.

I'm sending a screenshot from inventory and account, and the date of the requests when withdrawals were sent.

Please check my complaint.

Unresolved

$2,200

Refusing to open my account, withholding my deposits

Hi , i've been playing in betcart casino about 2 years and they closed my account asking to pass kyc procedure , i gave them every documents they wanted but got no response from them about 2-3months , i also had nearly 1.4k USD in my account .

I had two deposits in amounts of 900 USD and 500 USD , both by perfectmoney payments system , i just want to withdraw my initial deposit and get out of their casino for good !

Please help me askgamblers

Evidence supporting my statements are attached !