Resolved
€260
Resolved
Chanz Casino - Missing deposits using visa debit card
I have made two deposits of 130 euros thinking that the first one never went through. Chanz has said the money has only been reserved and will be ...
Resolved
Resolved
Videoslots Casino - 120 days with no response to a reported software glitch
I love videoslots, it has all my fav slots in one place. Even now stupidily without the issue resolved I still play there. To: "support@videoslots. ...
Resolved
£300
Resolved
Dr Vegas Casino - Still waiting after 10 working days (£300 Cheque)
Made a withdrawal on the 23rd July and its on the 10th working day today (4th Aug). I just came off live chat and they said that it was sent earlier ...
Resolved
£500
Resolved
NetBet Casino - Suspension of payment, no information
I made a withdrawal from Netbet Casino for £500. When the 48 hour period was up I decided to speak with the chat team who told me there was a problem ...
Resolved
£84
Resolved
Pocketwin Casino - Delayed payment of winnings
I played via paypal. Withdrew some winnings which took about 2 days. I played again and withdrew on the 22nd november and I still have not had the ...
Resolved
Resolved
mFortune Casino - Withdrawal - be aware
We have played on mFortune for a while, and using mobile bill as deposit.We had a contract on Three which was switched to Orange which I also started ...
Resolved
€1,625
Resolved
LimoPlay Casino - Applying non-existing terms to delay payment
I play to the limoplay casin0. From September 9 2016. I deposited a lot. around 20 deposits. for a total of around 4,300 Euros deposited. I ...
Resolved
$2,500
Resolved
Captain Jack Casino - Withdrawal approved 30 days ago, 'processed' 10 days ago, but still not received
I requested a withdrawal on May 11th, It was approved on June 24. I have been checking in approximately every week for the status and have not been ...
Resolved
$400
Resolved
Planet 7 Casino - Payment approved in march
I was approved for a $400 bitcoin withdraw on march 27th after repeated contact all the will say is they are sorry my payment is being processed ..All ...
Resolved
$4,565
Resolved
Captain Jack Casino - Non-approval and delayed payment
I need some help. I have been owed $4,565 for some time by the Captain Jack Casino. I first requested a withdrawal on $2,265 on May 16, 2017. I ...
Resolved
Resolved
Hopa Casino - 120 hrs later still no response via email or chat regarding sent verification paperwork
Sent in my verifications docs 23rd July (same day as cash out) they have not acknowledged in live chat or via emails, live chat after waiting 20 ...
Resolved
$125
Resolved
Thebes Casino - Stalling payment from bonus money for 3 weeks
This Thebescasino complaint refers to identification problems, communication problems and multiple declined withdrawals. Please do not play there. ...
Resolved
$2,000
Resolved
Royal Vegas Casino - Delayed Payment & Service Miscommunication
Hi I have recently won $2000 and have been trying to withdraw it for the last few weeks! First off it went through, then it bounced and the money went ...
Resolved
$725
Resolved
Planet 7 Casino - Fed up with the payment run around
I asked for a withdrawl for $800 at the end of April. I was finally approved on June 6 for $725. I checked several times to see when my payment would ...
Resolved
$2,911
Resolved
Planet 7 Casino - Delaying payments again!
Last year, in October of 2016 I requested a withdraw. It took 4 months, and dozens of phone calls to receive my $700.00 check. I should have stopped ...
Resolved
$1,700
Resolved
Planet 7 Casino - 4 months and still no payment!
Hello, im finally submitting a complaint after months of putting it off and giving them time patiently waiting well enough is enough! I won in April ...
Resolved
$4,586
Resolved
Ruby Slots Casino - Takes too long to be paid
I requested my bank wires many times. I want what I won!! They keep kicking it back to me even though they have all the documents verified. I attached ...
Resolved
€600
Resolved
Buck and Butler Casino - Waiting for over a month to do a withdrawal
I first tried to withdraw on 28th of June, the withdrawal wasn't processed because of a technical error. I contacted the customer service and was told ...
Resolved
$600
Resolved
Palace of Chance Casino - Withdrawal made on 7/9 being ignored
Hi, I made a withdrawal for $600 back on July 9th and it has been completely ignored by Palace of Chance; they have all of my documents and paperwork ...
Resolved
$2,250
Resolved
Royal Ace Casino - Waiting on payment for months
I've been waiting since may for a payment of 2250. They say they have quick payouts and promise week after week I will recieve payment. Still nothing ...
Resolved
$2,100
Resolved
Planet 7 Casino - No Payment for months
Attempted to withdraw money from my account. Everytime i join chat with a service rep I am given the same "I have been escalated" and it can take a ...
Resolved
Resolved
NetBet Casino - Still waiting for funds to be withdrawn
Hello netbet. I have been waking for my withdrawal for nearly 5 days disputed being told that it only takes 4. Furthermore in total I’ve been ...
Resolved
$54,750
Resolved
Planet 7 Casino - Still waiting for payment $55,000
I won a total of $55,000 and requested my first payout of $2500 on 2/14/17 and remaining payouts on 2/16, 2/17 and 2/18. My first withdrawal was ...
Resolved
$10,000
Resolved
Royal Ace Casino - Giving me the runaround too many times
I won $25,000. May 5, 2017 instantly cashed out. After a week or so they approved little bits of it at a time up to $10,000 and took their fees but ...
Resolved
Resolved
CasinoLuck - Bonus not credited as advertised
I got a Comeback promotion in my mailbox as follow Deposit any amount and we will give you 100 freespins on either slot of choice Starburst Gonzo ...
Resolved
Resolved
mFortune casino- Didn't pay out
At the beginning of June last year, I had substantial winnings with mobile casino, mFortune.When I came to cash out my winnings they said I had to ...
Resolved
$8,000
Resolved
Planet 7 Casino - Ridiculous payout time frames, lies over lies
Have played planet 7 for months and spent thousands of dollars.ive never met such an unprofessional group of people.I have multiple winnings totaling ...
Resolved
$400
Resolved
Grand Fortune Casino - Waiting more then 2 months for the payment of $400
Back in early May of this year I was approved for a withdrawal of 400 dollars. Its been over 2 months now and I have heard absolutely nothing and no ...