i made a deposit for 50% plus 30 free spins the following day.
the following day i played the free spins won about £17.
i was playing got up to around £300.
when i was trying to fins wagering my account was saying no bonus money or anything in account even though i was on around £300.
so i made a deposit to see if that changed things.
i turned my deposit into £200 roughly then there was the £300 on free spins money.
Then my account went to around £500 cash i must have got through wagering so the £300 was converted to cash.
now i had read the terms and i thought i had read maximum win £100 off free spins the impression i got was £100 off the actual free spins ( i could be wrong but i thought that is what i read ).
i cariied on playing for a few days got to £600 then withdrew.
A few days goes by i log into my account and there was a £100 i looked at history my £600 withdrawal was cancelled and they put £100 in my account.
They sent me a term saying max withdrawal from free spins is £100.
if this is the case i had £200 cash plus £100 from free spin plus £100 i won after would mean i have £400 not the £100 they gave me.
this happened the 18th or 19th of july.
when i look at bonus terms it says last updated 20th of july i am suspicious that the term £100 win of the actual free spins was changed to £100 max withdrawal but i am not certain of this if that is the case i should get the £500 back.
If i am wrong i should get £300 back.
They were corresponding at first with me by email but i have now heard nothing for 4 days and suspect that i wont ,
i would like to know what terms were changed on the 20th of july and would like a refund for either £300 or £500 depending which one os correct