I came to queen vegas through a know twitch stream (roshtein). Deposited 950€ with both options credit card and bank transfer on different dates in July-2018. I did some great winnings (23k€ so far) and now i want to cash out the first 5k€. I submitted my documents as requested and they have been approved. Screenshot attached.
- passport => verified
- credit card + bank => verified
- bill from flat included utilities (with adress and name) => verified
- deposit confirmity => first try declined cause i had no clue in which form it is needed, second try => no response til now (2 days)
The withdraw status is still "player pending" what i dont really understand.
Please give me status and tell me when the withdraw will be transferred.
Ing Kognito (Franky4Finge)