Ag Awards

Rushmore Casino - Withdrawal delays

Complaint Info
Disputed casino Rushmore Casino
Reason Delayed payment
gooddave United States Message
Posted on May 16, 2014

I deposited funds on May 4, 2011. The deposit was accepted immediately. On May 11th,2011 I requested a withdrawal. This was approved on May 14, 2011. They have been responsive to my e-mails telling me they have processor problems. They are excellent in communication. But words and no action is not acceptable. I want my money!

Posted on June 14, 2011

Please email withdr­awa­[email protected]­rus­hmo­rec­asi­ including your casino username and also copy and paste your complaint in to the email so that we can look in to this for you.


Rushmore Casino.

gooddave United States Message
Posted on June 14, 2011

I have sent my user id and copied and pasted the complaint to the Rushmore as requested.

Since they read and responded to the complaint on your site, I don't understand why it was required to send it again .

gooddave United States
Posted on June 25, 2011


I had already notified ask gamblers that the complaint has been resolved. You posted as resolved successfully and closed. I don't understand now why it was reopened and your comment of successful resolution removed,

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