Ag Awards

Grand Fortune Casino - Refusing to pay without an explanation

Complaint Info
Disputed casino Grand Fortune Casino
Reason Declined payment
Amount $ 500
Posted on July 1, 2016

beginning of june joined grand fortune casino , won 1000usd and withdrew it , money was refused because my ex wife is apparently a member (we dont live at same address, we dont even correspond) , they refused to pay me , they said they would give 500usd as a goodwill gesture ,ok, and ban the ex wife from the site , also ok by me . .so last week i contact them to be sure its all ok for me to go ahead and play ,and was told that they linked the ex wifes account to mine !!! HEY isnt that against the rules ???isnt that the reason you refused to pay me ??? tried to talk to them but they are having none of it so it looks like they will be keeping my 500usd

Posted on July 5, 2016

Dear @earlwin,

Please let us know if there's some update on your issue.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy