On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit 2000eu. Day after, on Sunday 15th I start playing thinking that I have loss limit but at the end I've lost everything. I've lost 10243eu, less than 20hours after I set and got confirmation from Playamo that I have 1000eu Loss limit for 24hours which even if I want or request can not be active without 7 days delay. To be precise, I've never requested removal or increase of limit.
I tried to solve this directly with Playamo. After several email I got offer but from my perspective their offer is unfair and incorrect:
Dear Player, unfortunately, we can't reinstate your balance. Nonetheless, as to somehow mitigate this situation we've issued you 100 Euro bonus, wagering requirements are 10X.
As evidence I provided screenshot of loss limit email confirmation, screenshot of Bets history(not complete because it's huge) and screenshot of compensation offer from Playamo.