Hello everyone,
Playamo casino team giving me very hard time for account verification and they declined my withdraw requests many times.Last week I had deposited $25 and received welcome bonus.I had now managed to cash out $400 after complete wagering requirements.So,I made withdraw request last week for first time.Later on they requested general NYC documents.So,I had uploaded my national ID card's picture,bank statement and others screenshots from neteller.But they approved all docs except my national ID card's picture.I had explained them that all other direx nv casinos happily accepted my ID without further argument but they didn't care of my explanation and asked driver's license or passport.So to meet their requirements I had uploaded one picture of my passport and requested withdraw.To let you know every documents I had uploaded are very clear to read and very easy to understand.But surprisingly they declined my withdraw request and asked me to upload same passport again which finally let me feel very frustrated.I had then uploaded same picture from my passport but after request withdraw they declining now without any valid reason.I had emailed to a VIP manager about this issue 24 hours ago but hot no reply.I am now very frustrated,sick and couldn't celebrate my 39th birthday just left 2 days ago.Could you manage to help me to resolve this issue please?Thank you.

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