I've gotten to the bottom of your issue and I'm afraid you're not going to be happy.
It appears that you have multiple accounts within our network, using varying information and inconsistent information. We have very strict policies against this in our terms and conditions:
General Terms & Conditions for Membership
5. Only one real account per Player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.
12. The Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your casino account in any circumstances including:
a. If there is evidence to suggest that you have more than one active account for the Casino;
Additional Terms Applicable to ALL Bonuses
1. Only players who have registered a Real Money Account are eligible to receive Promotions. Only one Real Money Account per player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any bonuses or winnings, and all withdrawals will be cancelled.
2. Each promotional offer is available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.)
It is because of this that all accounts involved have been closed and all winnings voided.
I'll be sending the necessary evidence to AskGamblers management as proof what I've stated is accurate.