Not received total win of 150$ but only 100$
I have received 50$ with no deposit bonus "NEWYEAR" one week ago. I have finished my wager and the max cashout was 150$. First that i have finished my wager my amount was other 450$ and automatically after satified my wager my balance was 150$ automatically. So, i have required the payout and yesterday i have received it on neteller but only 100$....it's no just and i haven't received a just payment. They have sayd me that was 150$ - 50$ bonus but it's no true because my amount first was superior 450$ and automatically was 150$ withdrable. I hope Slots Plus casino solve this problem because i think this is a serious casino really. They are very kind but this conduct no good for their. I am not appreciate the conduct but i hope and believe in this casino and receive a refund of 50$ as soon possible. I am sorry for all people for my bad english and i hope understand my question and problem.
Slots Plus Casino Complaint Stats
Resolved
20 / 49
Avg. Amount
$2,279
Avg. Complaint Duration
10 days
Avg. Response Time
3 days
Slots Plus Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 17 out of 42 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.