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Not received total win of 150$ but only 100$


I have received 50$ with no deposit bonus "NEWYEAR" one week ago. I have finished my wager and the max cashout was 150$. First that i have finished my wager my amount was other 450$ and automatically after satified my wager my balance was 150$ automatically. So, i have required the payout and yesterday i have received it on neteller but only 100$....it's no just and i haven't received a just payment. They have sayd me that was 150$ - 50$ bonus but it's no true because my amount first was superior 450$ and automatically was 150$ withdrable. I hope Slots Plus casino solve this problem because i think this is a serious casino really. They are very kind but this conduct no good for their. I am not appreciate the conduct but i hope and believe in this casino and receive a refund of 50$ as soon possible. I am sorry for all people for my bad english and i hope understand my question and problem.
Disputed Casino Slots Plus Casino
Reason Other

Discussion

User name
Based on screenshot presented by Slots Plus Casino we can clearly see that maximum cashout for aforementioned bonus is 100$. We consider this complaint resolved and officially closed. We recommend to the player to read more carefully promotion rules in the future.
User name
Please see attached
Terms-Happy New Year-Slots.png
User name
Dear Slots Plus team,

Unfortunately we are not able to open this link, can you please post a screenshot for aforementioned bonus, thank you in advance.
User name
Good day Carmelax. This is free chip code. As per the T & C of the coupon (http:­//s­lot­spl­us.e­u/­HAP­PYN­EWY­EAR.php) The maximum cashout is $100. Thank you

Slots Plus Casino Complaint Stats

Resolved 20 / 49
Avg. Amount $2,279
Avg. Complaint Duration 10 days
Avg. Response Time 3 days

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