Hi,
I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one of which is Crazy Fox Casino. I initially requested to be self excluded on 26/3/20 on BobCasino which is a casino operating under the N1 Interactive MGA licence which also operates CrazyFox casino and received confirmation via email of the self exclusion. I also emailed support to request I be blocked from all casinos under their licence due to gambling problems however I have been allowed to open an account with crazyfox and deposit the following amounts
Crazyfox
500euro - 11/8/20
900euro - 11/8/20
500euro - 11/8/20
500euro - 8/8/20
1000euro-28/7/20
500euro- 28/7/20
I feel the Gaming operator’s responsible gambling system has severely failed me and my addiction was let take over and I lost control. I have contacted crazyfox by email and again emailed saying I wanted to close my accounts due to gambling issues but only then were all of my accounts deactivated across the N1 interactive casino network.
please see attached email from Bobcasino as proof of request to self exclude from all of their casinos.
Please note I have used the same credentials as my bobcasino account with crazyfox
Name: < removed >
DOB:< removed >
Address:< removed >