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Raging Bull Casino - Constant spam from different emails

RESOLVED
Complaint Info
Disputed casino Raging Bull Casino
Reason Other
Posted on October 22, 2020

Over a period of time I have kept getting emails about Raging Bull Casino bonus deposit and other offers etc. I have tried unsubscribing in outlook and reporting as junk but they keep using different titles such as [email protected] BUIL [email protected] and using many different random emails such as fullna­me#­##@­gma­il.com.
I've never even registered with this casino so I don't have an account name or email used at this casino. I don't even know why I am getting these emails, please remove me from the email list.

I've left casino account name as noaccountmadeforthis and the email I put for used at this casino is the one being spammed.

Posted on October 26, 2020

Hi Veldanavae--

Unfortunately, I've received several complaints about this over this past couple weeks. I can say with certainty that the emails are not being sent out by our casino--these are being sent off by an affiliate.

In order to address this, I'd like to ask that you send me one or two of the emails, so I can have our affiliate manager deal with the affiliate.

I've attached my email address (privately). As soon as I receive your emails, I'll ask for this to be resolved for you.

Much appreciated,

Tawni

Posted on October 26, 2020

I have forwarded some samples.

Posted on October 30, 2020

Hi Veldanavae--

I've received your emails and I've forwarded these on to our Affiliate Manager. He has assured me that the person involved has had his affiliate account revoked.

If you continue to receive emails promoting Raging Bull, please be sure to let me know.

All the best,

Tawni

AskGamblers
Posted on October 30, 2020

Dear @veldanavae,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on November 1, 2020

I haven't gotten any emails for a while so it looks good.

AskGamblers
Posted on November 4, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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