Complaint #709 Raging Bull Casino

Constant spam email from Raging Bull Casino

By Natalie O.

5 years ago

Hi,

I am re-submitting this complaint on recommendation from one of your customer support staff.

I had trouble uploading evidence of the spam emails, but have now refreshed the cache on my computer and the upload facility is available.

By way of background, for at least the last 6 months, I have been received spam email from Raging Bull Casino up to 3 times per day.

I have never subscribed to this casino or to any online casino for that matters, so these emails are a nuisance and causing unnecessary stress.

Please find attached examples of emails I have received over the last week.

Despite me trying to unsubscribe from the emails, new emails originating from different email addresses but claiming to be from 'Raging Bull Casino' continue to be sent to me on a daily basis.

Please help!

Thanks,

Natalie

Disputed Casino Raging Bull Casino

Reason Other

Discussion

AskGamblers

• Support Team

5 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

natalieorola

• Queensland

5 years ago

Hi,

Yes, in circumstances where I have not received the spam email for 2 days, the case may be closed.

I note I will have the ability to re-open the case if the issue occurs again.

Thanks again for your help.

Natalie

AskGamblers

• Support Team

5 years ago

Dear @natalieorola,

Would you please inform us whether the complaint may be closed as resolved?

We would like to use the occasion and remind you to contact our team and request the reopening of a complaint in case the issue occurs again.

Thanks in advance for your cooperation.

natalieorola

• Queensland

5 years ago

Thanks Tawni.

I have forwarded the emails to your nominated email address and I haven’t received any of the said spam emails since.

I hope this has resolved the matter and thanks for your help.

I will be in touch again if the problem persists.

Natalie

Raging Bull Casino Complaint Stats

Resolved 589 / 640

Avg. Amount $2,566

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

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3 Withdrawal delayed since June 29th

Hello,

I initiated 3 withdrawal requests on 6/29 for $2500 each.

Since then, I have followed all guidelines given to me. I provided bank statements, utility bills, etc. My withdrawals keep getting denied and/or approval dates pushed out. The original approval date was 7/13, then 7/16, and now 7/21.

Prior to 7/13, I was told I needed a bank statement showing a month of activity and a positive ending balance over $20. I did that. I then received an email saying my bank was not allowed.

I chatted with customer service, and they said my account could not be accepted but refused to provide specific details. They recommended I use an account in another bank, but I already have an account there. Very confusing.

I feel as though they are just trying to avoid paying me out with these confusing and conflicting conversations.

I really need some support, please. Thank you.

I attached some screenshots of conversations with them where they tell me to open an account in other bank, though my account is already with them as well

They have no solutions other than to open a new bank account, use it for a month, then send them the details for review, and they can then advise if it can be used.

That seems wild to me and a very shady business practice. I have done what they have asked and would like my payouts processed.

Thank you for your support.

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23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

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Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

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Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.

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Withdrawal delayed since April 20th

Withdrawal took month, and I still haven't received it

They wouldn't let me withdraw, but they canceled it 6 times, made me do my verification 3 times.

Almost the worst casino I've played on.

They try to just scam u outta ur winnings, hoping ur play through them.

They take ur money so easily, but dont wanna pay. Just really endless, you don't care, wait months.'