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Constant spam email from Raging Bull Casino


5 years ago

Hi,


I am re-submitting this complaint on recommendation from one of your customer support staff.


I had trouble uploading evidence of the spam emails, but have now refreshed the cache on my computer and the upload facility is available.


By way of background, for at least the last 6 months, I have been received spam email from Raging Bull Casino up to 3 times per day.


I have never subscribed to this casino or to any online casino for that matters, so these emails are a nuisance and causing unnecessary stress.


Please find attached examples of emails I have received over the last week.


Despite me trying to unsubscribe from the emails, new emails originating from different email addresses but claiming to be from 'Raging Bull Casino' continue to be sent to me on a daily basis.


Please help!


Thanks,

Natalie

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Disputed Casino Raging Bull Casino
Reason Other

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi,

Yes, in circumstances where I have not received the spam email for 2 days, the case may be closed.

I note I will have the ability to re-open the case if the issue occurs again.

Thanks again for your help.

Natalie
User name

Dear @natalieorola,

Would you please inform us whether the complaint may be closed as resolved?

We would like to use the occasion and remind you to contact our team and request the reopening of a complaint in case the issue occurs again.

Thanks in advance for your cooperation.

User name loyalty-level-2
Thanks Tawni.

I have forwarded the emails to your nominated email address and I haven’t received any of the said spam emails since.

I hope this has resolved the matter and thanks for your help.

I will be in touch again if the problem persists.

Natalie

Raging Bull Casino Complaint Stats

Resolved 588 / 639
Avg. Amount $2,569
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Chart Pointer
89h left
$12,500