Resolved
Resolved
FortuneJack Casino - Account closed with no details given KYC related
On 4 September night I created an account for the first time in Fortunejack and I have never created any other accounts before and I used a bonus code ...
Resolved
Resolved
Prism Casino - Casino changing Deposit Bonus Terms
On June 24, I deposited using a Match Bonus Code which included free spins. I played the required playthrough amount, above and beyond. I hit a ...
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€1,500
Resolved
Snatch Casino - Withdrawal issue and account closed
Hi I opened my account on the 4th of august 2023 and made a deposit of €25. I was then asked to verify my account to which I did and it was ...
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kr6,104
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Lilibet Casino - Responsible gaming not taken seriously
After playing to much I went to chat to set a deposit limit (not possible to do in account settings). I wrote the amount and was asked to write my ...
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$75,093
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BC.Game Casino - Withdrawal is not possible due to self exclusion issue
Hello, I asked casino for self-exclusion for permanent because of my gambling addiction on March, 2023.On 26 August 2023, I forgot about my self- ...
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₹5,141
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1xBet Casino - Withdrawal issue via Astropay
Dear sir,I placed a withdrawal request via Astropay wallet 5141 but they guys are misleading me. They are not proceeding my payment and misguiding me ...
Resolved
Resolved
Videoslots Casino - Account deactivated for over a month
My account at videoslots has been deactivated for over a month, I'm a fully verified player. After numerous interactions with the casino, I have been ...
Rejected
£35
Rejected
888 Casino My account disabled even after verification
I had my account disabled after making a withdrawal. I have told them the previous payment methods should be removed as they are lost cards. My ID has ...
Rejected
£440
Rejected
888 UK Casino - Blocked account not resolved
On 1/8/23 I asked for a payment to me to be delayed because I’d had an issue with my bank account with a suspected fraudulent transaction. This was ...
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₹20,000
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BlueChip Casino - Withdrawal amount sent to someone else's account
I made the withdrawal request on 5th August which is 20k INR. But I didn't receive the amount. They sent money to someone's bank account. When I ...
Unresolved
Unresolved
4StarsGames Casino - Transaction history request
Hello. On 21.6.2023 I sent 4starsgames casino a request to get my transaction history. To this date I still have not received it and it's been over a ...
Rejected
Rejected
BitStarz Casino - Withdrawals showing pending
Yes I've made two separate withdrawals on my account. I have not received them. Been told that there's issues and be available within 24 hours or ...
Resolved
$1,314
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Slot Madness Casino - Jackpot reversed
Hello. My name is < removed > My user id on slot madness is < removed >. On May 19th 2023 at 1:49 am, I won't a jackpot for $1314.81. and it was ...
Resolved
Resolved
Casombie Casino - Violation terms self exclusion
Hello, I have requested self-exclusion for gambling addiction but no one has ever listened to any of my requests.I tried to contact their online site ...
Resolved
Resolved
Playzee Casino - No withdraw option and difficult to close account
Hi,Unfortunately I have to write this complain about Playzee casino.I did won 800 euros and wend up to 6000 in a game I am used to play and won high ( ...
Resolved
$800
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Yukon Gold Casino - Winnings have gone missing
My winnings of $800 was released from Yukon gold on the 5th of June 2023. It is now 21st of June 2023 and they can't seem to locate my winnings. I ...
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€2,000
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Bizzo Casino - Self-exclusion request deliberately not honored
I asked for my account to be paused for 7 days as per responsible gaming and they did not pause my account and will not answer my request. I ended up ...
Resolved
£10
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Freshbet Casino - Access denied, need my deposit back
I accessed the website freshbet.com and was able to register an account, no issues here. I was then allowed to deposit £10 using my Mastercard and ...
Resolved
Resolved
Cyber.bet Casino - Withdrawal delay again
Hi, once again i have a delayed withdrawl. Last time when i made a post things started to move, hopefully this time also. Problem is that on site it ...
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€490
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Ice Casino - Still don't get my withdrawal money
Still waiting to get my money in my bank account.Withdrawal Is in “success” status, but still nothing.Support answered to wait 5 working days, but ...
Resolved
Resolved
HappyLuke Casino - Already gone 1 month without giving my withdrawal
Happyluke doing froud with meI win in Happyluke. I put widraw my money they request for verification. I give all documents customer care support ask ...
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$279
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Campeonbet Casino - Account verification and bonus issue
I get a free spin promo, if I vote on ASK GAMBLER and fulfill everything.I want to do withdrawal but to verify my account data it was never processed ...
Resolved
Resolved
Campeonbet Casino - I won a bet of 106 and the casino didn't pay
This casino offered me a freebet of 60 for voting in the askgamblers awards I voted, I made a bet, I won and they didn't want to put the money in the ...
Resolved
€300
Resolved
SlotBox Casino - Slotbox owes me 300 euros
Hi, over 2 weeks ago I won on the roulette on Slotbox casino and they kept taking my winnings. I have screenshots of my winnings and as the took it. I ...
Unresolved
$1,000
Unresolved
Duelbits Casino - Giveaways are not fair
Duelbits "scammed" me on $1000 PREDICTION GIVEAWAY1. on may 28th I posted my prediction "datetime="2023-05-28T17:25:58" 4 minutes and 2 second before ...
Resolved
Resolved
Betsamigo Casino- I made a bet with freebet the bet won the amount of 120 was not credited to my balance
This casino offered me a freebet of 60 for voting in the askgamblers awards I voted, I made a bet, I won and they didn't want to put the money in the ...
Unresolved
$6,500
Unresolved
StayCasino - Ignored Self-Exclusion Request Due To Problem Gambling
Hello,I read the responsible gambling section at Stay Casino, contacted live chat and made a request to self-exclude due to problem gambling on May 11 ...
Resolved
£332
Resolved
mFortune Casino - Ignoring me for 3 days in live chat and emails
I have been asking trying to contact support for help for 3 days now and I have been ignored, I have tried using the live chat and emails but to no ...