Ignore my gambling problem

The funny thing happened today.
I contacted MGA,and MGA contacted Everymatrix LTD. Everymatrx LTD told to MGA : i was first time self-excluded in Everymatrix LTD is playhippo.com 6th JULY 2015,and after that i just deposited once in everymatrix LTD casinos which was norskespill.com,and they refund that 99.91 euros. and nothing else could be refund.
I believe Everymatrix Is very big company, and has many high reviews casinos, but i really do not understand how they can lie like that, i have been proved first self-excluded was in jetbull.com on 18 FEb 2015,and i have those files about deposit amount and date which casinos sent to me .
I never asked and i do not want that i would get all the deposits refund ,i just want those deposits which i made after i was self-excluded in jetbull.com. I think this is reasonable.
I think the Everymatrx LTD should think another way that is it deserve to lost players` trust?
In the same brand casinos . When players are self-excluded ,and won ,they do not get paid,because they are self-excluded,if lost ,not refund. Does this mean fairly play?
I would like suggest players do not play Everymatrix LTD casinos,they are not fair casinos.

Hi
They do not want to refund my deposits...

Dear @virpi,

Any updates regarding your complaint?

Thank you.