First of all I play from my house with a static IP, not a dynamic address like cellphones use. No one other than me has ever created an account at Nordicbet to use a bonus and play from this IP, that is for sure. So as I said before you use the same kind of strategy as I heard from my friends, accusing players to register with multiple accounts and confiscating legit wins.
You also write in your mail today that I have not made any losses, all my deposits has been returned to my account and are waiting for me to withdraw. I made two deposits of 2000 nok and have only got one of them back, where is the first one that I had no chance of winning with since you already had made up your mind and pocketing my wins as well?
To all you gamblers that read this, just stay away from this kind of scam, there are plenty of other good onlinecasinos to choose from.
I also attached screenshots to Askgamblers from the mail and my history from Nordicbet to view for all to see.
Let me post the mail Nordicbet sent me today, here in english :
My name is David and I am Supervisor at NordicBet customer service. I have handled your case.
Hope it goes well that I write in Swedish ( I translated it into english for this publishing).
We always do our utmost to offer the best possible entertainment online in combination with a friendly and professional customer service, and I appreciate that you contacted us with your thoughts.
When you register a game account, you also approve the rules and conditions we have that apply to be able to maintain a fair service.
We assume that you read these rules before you agree to relate to them. After a thorough examination of the game account by our security department,
it was discovered that more than one game account was used to take part of the same bonus offers from the same IP / device. Any winnings received from this type of activity have been withdrawn,
and the deposit has been returned to your gaming account. We want to make it clear that you have not made any losses.
You can now request a withdrawal and once this has been approved your account will be closed permanently.
You can find all our rules and terms in this link , and more specifically, I would like to highlight the following conditions:
12.1 Bonus offers are only available once per person, family, household, address, email address, credit card number, bank account, telephone number, computer / equipment and / or IP address.
20.1 If we suspect you have violated these Rules, we may refuse to open the Account. We can also choose to pause or close the Account.
We can also withhold all money from the Account (including the deposit) and offset any money or damages you owe us to the money in the Account.
I understand if this was not the answer you were hoping for from us, but please be informed that this is our final answer to this question.
Should you wish to take it further for an independent review, you can contact eCOGRA, at the following information:
Ida Website: www.eCOGRA.org
✔ Call: +44 20 7887 1480
✔ Complaint Form: http://ecogra.org/ata/dispute. php
✔ More information: http://www.ecogra.org/srs/ policies_procedures.php
NordicBet Customer Service.