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Withdrawal declined due to expired no deposit bonus?


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By sjnyer
11 years ago
Message on forum
Hello, I received it 14€ Valentin daily no deposit bonus. I was playing February 15,16,17,18
I accomplished it the bonus requirements. On my account the promotion it figured in details, that
February 19 end.
I February 18 I accomplished it the bonus requirements. This the chat I asked it repeatedly February
on 18, it was said there that I should pay in 25€ and I know it afterwards then to subtract my prize.
I deposit and I withdrawal.
This was rejected on the grounds that the promotion is February 17 understand an end.
That's interesting, because the chat it was not said February on 18, that the promotion expired
already.
I would like to ask this in order for them to examine till when the promotion was valid
withdrawal.jpg
Disputed Casino Cash o' Lot Casino
Amount €68

Discussion

User name loyalty-level-2
I only resort the valentines day bonus once,and i only have one account in a cash o' lot casino.
User name loyalty-level-2
My credit promotion installments stated that close on February 19th.

The Valentine's Day Bonus was valid for 24 hours. ?????? february 15 end?

from: Cash o' Lot
to: [email protected]
date: 18 February 2015 at 20:49
subject: Re: Live Chat Transcript (Support #26281421)
mailed-by: casinocontroller.com
: Important mainly because of the words in the message.

Following up on your message.

As I can see, you currently have €136.54 remaining to wager in order
to meet the wagering requirements of the bonus. When you complete the
requirements, a message will show up in the cashier under the promotion
to notify you.

Thank you for contacting us. If you have any further questions, please
don't hesitate to contact us again.

Have a nice day.

Sincerely,
Cash o' Lot Customer Service

date: 19 February 2015 at 06:50
Your promotion expired on 17 Feb.

Please feel free to cash-out your deposit.

Thank you,
Cash o' Lot
User name
Unfortunately we do not recognise Askgamblers as an authority site as they allow fraudsters and bonus abusers to use this forum to blackmail and discredit casinos with no recourse for the casinos to defend themself or have the malicious posts removed.

For the record though: Your name is Jozsef S******, but yet you have registered accounts under the names Revesz P****** and Julia B****** and have only ever played free chips. This is simply bonus abuse in an effort to make a living.

The Valentine's Day Bonus was valid for 24 hours. You played for 72 hours.
User name loyalty-level-2
Activation Date Completion Date
valentin.jpg

Cash o' Lot Casino Complaint Stats

Resolved 0 / 1
Avg. Amount $72
Avg. Complaint Duration 4 days
Avg. Response Time 7 days