Bank withdrawal delayed
Hello! I played on Mr ringo Casino between 13/10-15/10, made some small deposits and managed to win up to around 250€. Decided to withdraw 200€ and did so. Got mail the day after about verification, as usual you just fix the things they want and get verified. I did great.
They then told me to make a withdraw with trustly instead after i got verified, and so i did (17/10).
The days went and nothing happend, not a mail with a recipe on my withdraw. nothing.
I mailed them and asked whats going on and got the same answer as everybody else seems to get : "The support telling me that my money will and still nothing happens. cant even see my withdraw in transaction history on my account at MR ringo, so i contaced the support again and got the same answer: My money will be sent on thursday (20/10). The guy in livechat was sure about this.
And here i am, Friday 21/10. no withdrawal recipe on my mail neither on my account history at MR ringo.
What should i do now?
I hope you can help me out.
Kind regards,
plaarre
They then told me to make a withdraw with trustly instead after i got verified, and so i did (17/10).
The days went and nothing happend, not a mail with a recipe on my withdraw. nothing.
I mailed them and asked whats going on and got the same answer as everybody else seems to get : "The support telling me that my money will and still nothing happens. cant even see my withdraw in transaction history on my account at MR ringo, so i contaced the support again and got the same answer: My money will be sent on thursday (20/10). The guy in livechat was sure about this.
And here i am, Friday 21/10. no withdrawal recipe on my mail neither on my account history at MR ringo.
What should i do now?
I hope you can help me out.
Kind regards,
plaarre
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.