Monarchs Online Casino - Troubles...

posted on March 7, 2014.

ThiS casino is distinctly one which gives online play a bad name, They give tons of unearned bonuses, do have good slots, set to allow seemingly big wins in initial play. No phone contact to Costa Rica, no fax either. Super confusing "chat", impossible hurdles to get a payout....doubt if they ever really did give out any payout at all....they do everything possible to confuse and obstruct "most polite" ways they eventually teach you to STAY AWAY FROM THIS SITE AND SPEND NO MONEY. Play for fun take their huge free bonuses you need not ask for BUT DO NOT SPEND A CENT

posted on March 10, 2014.

Hi Dan,

Apologies for any delay. Will coordinate with our Finance Team regarding your cashout request. You should receive a direct contact within 24-48 hrs.

Customer Support,

Monarchs Online Casino

posted on March 11, 2014.

Dear Dan,

We've checked your account and there's no payout request.

You are receiving this email in relation to your withdrawal request. We’ve noted that your winnings came from a non-deposit bonus of which the maximum withdrawal amount is $150 based on our terms and conditions which can be found on our website.

Finance Team,

Monarchs Online Casino