I have been a loyal player for several months at both mansion and the other sites in their group: club777, lesacasino, casino.com and slotsheaven. At these sites I have racked up quite a few comp points which I was saving to cash in at the VIP rates. Now I have cashed in comp points at all these sites they are refusing to credit them, and I'm not sure why.
I can understand if I am not allowed bonuses going forward, but these were based on past play acting in good faith of the promo.
Best New Casino Finalist BaoCasino