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Lucky Nugget Casino does not pay me

UNRESOLVED
Complaint Info
Disputed casino Lucky Nugget Casino
Reason Bonus abuse
Posted on May 16, 2014

Some 3 months ago I played at Lucky nugget casino with their welcome bonus. I deposited 143 and got 143 bonus. They have 30% bet limit for playing with the bonus. I made a mistake and made a couple of bets more than 30%. So they canceled my withdrawal. But then the casino offered me a second try.

They made my balance 286 again (143 cash+143 bonus). And I played again. This time I NEVER violated 30% maximum bet limit and won 786 euro. However, the casino confiscated all my winnings and paid only 143 deposit back to my account. No explanation from the casino till now. They also closed my casino account for unknown reason. Please, help.

Posted on July 23, 2013

Hi Tarabas3,

Please could you provide your Lucky Nugget account number, name and email address, and we'll investigate accordingly.

You may email: Andrew­@re­fer­bac­kaf­fil­iat­es.com

Many thanks,

Andrew

Posted on July 24, 2013

I have sent you the information you requested.

Regards

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