Trouble with withdrawal
I asked for about 4 weeks ago, a withdrawal from Mr.Ringo. 5,000 Swedish kronor.
I have received my documents verified that there is ok!
1, first I had trouble making withdrawal and had to keep coming back "please contact customer service"
2, After contacting customer service so I could take out my cash withdrawals.
3 Then it went three weeks of constant nagging on my part in their chat, I heard nothing from them, it was all the time: the money is pending.
4, Now last week I found out from Mr.Ringo I wrote the wrong date of birth, I'm wrong, but 871,208 had accidentally written 870,808th
5, I was then in contact with Julia in the chat who regretted this and that my money was pending, now they are on the way she responded.
This was on Thursday, September 29, then replied and promised me that the money was going. I even took a picture of this.
6, Today, Monday, October 3 still has no money come, I contacted the chat back and wrote that I did not have the money and they were still pending.
She says that I can not do something and she has promised me that the money is going.
I see nothing on my side of any transaction yet.
I think they're trying to trick me.
What can I do?
I have received my documents verified that there is ok!
1, first I had trouble making withdrawal and had to keep coming back "please contact customer service"
2, After contacting customer service so I could take out my cash withdrawals.
3 Then it went three weeks of constant nagging on my part in their chat, I heard nothing from them, it was all the time: the money is pending.
4, Now last week I found out from Mr.Ringo I wrote the wrong date of birth, I'm wrong, but 871,208 had accidentally written 870,808th
5, I was then in contact with Julia in the chat who regretted this and that my money was pending, now they are on the way she responded.
This was on Thursday, September 29, then replied and promised me that the money was going. I even took a picture of this.
6, Today, Monday, October 3 still has no money come, I contacted the chat back and wrote that I did not have the money and they were still pending.
She says that I can not do something and she has promised me that the money is going.
I see nothing on my side of any transaction yet.
I think they're trying to trick me.
What can I do?
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.