Everest Casino not returned my money

Julesanthony United Kingdom
posted on August 25, 2013.

On the 9th August (16 days ago) I joined Everest Casino and deposited £30.

However the casino's software wasn't compatiable with my old Macbook, so I withdrew my £30 and emailed them to explian what had happened and that they should close my account.

The next day my account was closed, but I rec'd no emails or messages to let me know everything was in order. 16 days later I have rec'd no replies to about 5-6 emails and I haven't rec'd back my £30. I have the bank statement to prove it was taken, so maybe the theat of legal action would improve their replies?

Again another casino with poor comms and problems with withdrawals.

posted on September 5, 2013.

 Julesanthony, have you checked your account? Your deposit is refunded, as we're informed from casino management!

posted on September 9, 2013.

 Is this complaint solved?