Withdrawal Worth €500 Not Received
I requested a withdraw for €500 to my bank account and I have not received it, even though they have told me through chat support that "As Far as they know" it was sent!
I have sent several emails and spoke on live chat multiple times asking if they could send the payment through Skrill if bank transfer was a problem, and I am simply just being ignored!
Although the live chat operators are friendly, they just keep brushing it off and telling me that it will happen. However 10 days later and I am still waiting!
So in conclusion I do not know if they have really sent the money or not, as they will not give me a real answer.
All I would like to know is When was the payment sent? by what Method? And When am I likely to receive my payout?
I have sent several emails and spoke on live chat multiple times asking if they could send the payment through Skrill if bank transfer was a problem, and I am simply just being ignored!
Although the live chat operators are friendly, they just keep brushing it off and telling me that it will happen. However 10 days later and I am still waiting!
So in conclusion I do not know if they have really sent the money or not, as they will not give me a real answer.
All I would like to know is When was the payment sent? by what Method? And When am I likely to receive my payout?
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.