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Kindly note that some features such as complaint service and forum are currently available only on the international version.

Buzz Slots Casino - Not willing to pay

UNRESOLVED
Posted on 16 July 2015

I put in €30 and played for my own money and when I got € 70 I did a withdrawel. After that I opened up a game to play for the few money that I had left and I saw that I had free spins that I had no idea about that I had, so I played them and won €26 something and checked hon many times I had to wagered it and got lucky at a game and won 900 something, and when I checked the bonus page and got close to 100 % did I played for much more then I needed just to be sure (100 more as you see att the printscreen ). Then I did a withdrawel and get the answer they cancelled it because I didn't wagered it.. and they are wrong!!!

AskGamblers
Posted on 16 July 2015

Dear @Nobodyswife,
Any update regarding your complaint?
Thank you.

Posted on 17 July 2015

Hi!
This was a case where the client requested and received her withdrawal. When requesting withdrawal disappears right to play their free spins plus any bonus money they have left in their account. This is the standard of all casino and is clearly in our terms o conditions.

Kind Regards

BuzzSlots

Posted on 17 July 2015

But I had no bonus money when I did the withdrawel and that was your exuse for decline it!

Posted on 19 July 2015

If I didn't had the right to play the freespins, they shouldn't be there.

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