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I put in €30 and played for my own money and when I got € 70 I did a withdrawel. After that I opened up a game to play for the few money that I had left and I saw that I had free spins that I had no idea about that I had, so I played them and won €26 something and checked hon many times I had to wagered it and got lucky at a game and won 900 something, and when I checked the bonus page and got close to 100 % did I played for much more then I needed just to be sure (100 more as you see att the printscreen ). Then I did a withdrawel and get the answer they cancelled it because I didn't wagered it.. and they are wrong!!!
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Disputed Casino Buzz Slots Casino
Amount €650

Discussion

User name loyalty-level-2
If I didn't had the right to play the freespins, they shouldn't be there.
User name loyalty-level-2
But I had no bonus money when I did the withdrawel and that was your exuse for decline it!
User name
Hi!
This was a case where the client requested and received her withdrawal. When requesting withdrawal disappears right to play their free spins plus any bonus money they have left in their account. This is the standard of all casino and is clearly in our terms o conditions.

Kind Regards

BuzzSlots
User name loyalty-level-2
No, nothing :(

Buzz Slots Casino Complaint Stats

Resolved 9 / 12
Avg. Amount $540
Avg. Complaint Duration 6 days
Avg. Response Time 3 days

Buzz Slots Casino Complaints

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