Complaint #1 Dash Casino

Account closed without explanation

By gazza329

12 years ago

Message on forum

I was playing on this site then logged out when I went to log back in my account was closed I asked live help and e mailed support and still no reason why I spent a lot of money on this site and still after a weak no reply I would not advise amyone to use this site

Disputed Casino Dash Casino

Reason Account closure

Discussion

Dash Casino

• Representative

12 years ago

Hi Gazza329,

I can see from your chat with Donna on 26th February that the reason for your account being closed was explained to you. Your request to reopen your account is being reviewed and we will be in touch once the review has been completed. We appreciate your patience during this time.

Kind Regards,

Danny.

Dash Casino Complaint Stats

Resolved 1 / 2

Avg. Amount $250

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

Dash Casino Complaints

See all complaints for this casino

Still haven't received my winnings after 3 weeks.

I put in a lot of money at this casino and finally won and requested a withdrawal of $500.00. This was on October 19th, 2017 and now it is November 7th, 3 weeks later and still no funds in my account. 3 times they told me they have processed this and that it is out of their hands and that it is a third party that is the problem. The third party is Instadebit. I have been using Instadebit over the last 3 weeks with no problems at all. 3 weeks wait time in my opinion is beyond unacceptable. How much longer do I have to wait?

Resolved

$500