What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

ClasssyCoin Casino - Software calculates winnings in a wrong way?

UNRESOLVED
Complaint Info
Disputed casino ClassyCoin Casino
Reason Wrong calculations
Posted on May 16, 2014

On January 7,2014 I deposited a small amount of money at this casino and was given a bonus. Kinda of funny because I dont remember asking for this bonus. It shows I asked for it 2 days prior to depositing my money. Anyways, I was playing Keno on a .25 cent per bet at 5 spots (played 10x). I hit 5/5 which should have payed 800. I looked at the payout it said 106. I also hit 3/5 twice on that run. 3/5 pays 2 . My total should of been 804. Mine showed 106. This doesnt even make sense. I contacted support with my screen still on the active win and they told me it showed them it payed $25 for 100x my bet. Ive wrote numerous emails to them and no responses. I have done what they asked and sent screenshots which include the picture of the winning keno numbers AND the chat with support. No one wants to get back with me.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy