Hi, i made deposit 1usd to get bonus, i playthru the bonus and made cashout, and they just close my account and dont want to re-open it and send me a cashout, but when i ask in chat before cashout they say that i will get it latest on 28th of may. here is our chat----->
[6:34:51 AM] Visitor: hi i have made cashout
[6:35:06 AM] Visitor: should i send some docs>°?
[6:35:30 AM] Olya: What was the amount of your withdrawal?
[6:37:13 AM] Visitor: 100
[6:37:34 AM] Olya: Please hold for a moment while I check the details in your account.
[6:45:38 AM] Olya: What method did you use to make your withdrawal?
[6:45:58 AM] Visitor: neteller?
[6:46:39 AM] Olya: Thank you.
[6:46:49 AM] Olya: Have you just made your withdrawal?
[6:49:49 AM] Visitor: yes
[6:50:51 AM] Olya: Sorry, it took me awhile to find it. Because you have just requested it it did not show in the system.
[6:51:01 AM] Olya: I can not see any problem with your withdrawal.
[6:51:36 AM] Olya: There is a 48 hour pending period before your funds are send to Neteller
[6:51:41 AM] Visitor: when will i get it
[6:52:00 AM] Olya: and then its just one more business day before you receive your funds
[6:52:21 AM] Visitor: °no docs requered?
[6:52:42 AM] Olya: I would say the latest would be Wednesday next week the 28th
[6:53:17 AM] Visitor: ok
[6:53:29 AM] Visitor: can u send this chat to my email?
[6:54:32 AM] Olya: Let me check with my supervisor. One moment please