Bonus Issues - Page 38

Party Casino - Refusing to credit a bonus from a card through my door

Got a card through the door saying £10 free in your account logged in no bonus went on chat no one believed me was asked to upload the card which i ...

First Web Casino - Refusing to remove my bonus

I had first deposit bonus which was 100% up to 200 eur. So my total balance was 400 eur after my first deposit of 200 eur. I played slots with it ...

Videoslots Casino - Bonus and cash back not given as advertised

Cy it states on the website 100% bonus plus 10 on first deposit. I received neither on my first deposit. When I told the rep after a few deposits she ...

Bet365 Casino - Charges and bonus not honoured

As a long time customer who puts in a lot of funds I am truly upset over an incident. I spoke with a representative over an issue who stated that ...

Slotobank Casino - Cancellation of bonus due to terms, not being properly stated within their website

I took an ad-hoc bonus after several deposits that was emailed to me. The email had no terms and conditions attached to it. The bonus entitled me ...

Las Vegas USA Casino - Bonus credited to my account without my consent

I just signed up and deposited $300 to play roulette, and when I signed up your website automatically added a bonus to my account that wont allow me ...

Grand Reef Casino - No bonus given

They refused to give me a bonus because they said I had more then one account and I never had an account The convo Wade.: Congratulations! Let ...

Vegas Winner Casino - Refer a friend bonus not given

Hello! I I just signed up to this casino. A friend of mine invited me! I deposited, and I got first deposit bonus! (125 % + 50 free spins). I lost all ...

Slotland Casino - Cancel my bonus without any reasons

I am a player at slotland for a year. I like their games and bonus structure. In order to gain the bonus “deposit 1000$ and gain 100$bonus”, I ...

Monte Carlo Casino - No answer no bonus and cant play or withdraw

I deposit 100 euro in casino monte carlo and they promised me a 100% bonus but after my deposit no bonus at all. After sending two emails with no ...

Winneroo Games Casino - Not Paying out winnings because they say I have been bonus abusing

I won £1500 on this site but they are refusing to payout by saying I am bonus abusing. They have said i have opened multiple accounts, They ones I ...

Atlantis Gold Casino - Bonus's indianax, octofest, and end30 were oftered, but after deposits, told i was not eligible

after two deposits, was told i would be eligible again for greg dixon's vip player deals, upon my deposit, i was told the credit card processors were ...

Slots of Vegas Casino - Withdraw problem

I have been playing at Slots of Vegas for several years, and I have had only 1 request for withdraw and that withdraw was a nightmare, but I finally ...

Casino.com wouldn't pay my 4100 EUR winnings

I was offered by VIP manager reload bonus of 300 for 300, I played by the rules but they refuse to pay I won there 4152 EUR. They claim I ...

Cosmik Casino - 2000 euro removed unfairly!

on the 4.09.2014 i made a deposit of 20 euro deposit i got 200% bouns from the casino in total i had 60 euros in the account. i played for 6 hours i ...

Ladbrokes Vegas - Removed $9000 win from my account.

I was playing with the site and my balance was over 9000. I had received a bonus. Then I signed in and my balance was all missing except my original ...

Firework promotion not received from Jackpot Party Casino

This is a cut and paste from my original complaint to Jackpot party support: I purchased coins with the firework promotion but did not receive any ...

Titanbet Casino - Absolutely furious at the way I have been treated!!

I have been left feeling very angry and upset after having no other choice but to close my account at Titanbet due to the way I have been treated by ...

Villento Casino - Free play offer not given.

I receive an email from Villento Casino offering a free 1 hour game with no deposit if I opne a real money account. The add is big and very clear. ...

NDB shown in different lights by different members of staff at Casino1 920

I joined 'Casino1920' after receiving an email with a welcoming offer of $40 NDB. Before I started play I contacted Live Chat to clarify the T&C's in ...

Jackpot247 Casino - Not got money due to 'minimal risk' betting

I recently signed up to jackpot 247 and played with the no deposit free 15 pound I read the terms and saw that this had to be wagered 99x which seemed ...

Winbig 21 Casino - Refused to give me the promised cashback

Some days ago, I have accepted a promotion "610% unlimited" of the casino, (the agents that offer this promotion were Jhon and James): bonus of 610% ...

Grand Reef Casino - Didn't Receive Free $50 When I invited a Friend

I have been with this Casino for several Years & have only had 1 Withdrawel Problem besides this one, i Invited a Friend using the Downloaded Grand ...

Box24 Casino - Welcome Bonus offer not honoured

I received an email which offered a welcome bonus of 2400 freeplay for an hour with everything above the initial amount being mine to keep afterthe ...

Miami Club Casino - sending letters with bonus they do not honor

When I find a new casino I always check to see if I've already signed up. So when I signed up as a new player in July, 2014, customer service at Miami ...

First Web Casino - Wrongfully accused

Hello, I am having a problem with First Web casino. I made 2 deposits in total with them and I won 510. I withdrew my money and when I tried logging ...

Golden Lady Casino - Locked me out then removed my 15k balance citing bogus rule

Hello, I joined GoldenLady in late July 2014 and received many phone and email solicitations for deposits. I did a deposit but then didn't play for a ...

Gala Casino - Weekend Wonder Surprise Cash Bonus not credited

Hello, I opted in to the Weekend Wonder Surprise Cash Bonus. I met the deposit and wagering requirements, but no bonus has been credited to my ...