Bonus not awarded as advertised
Deposited on Code BUM but no free spins awarded, emailed them & casino contacted me by email and in comment section on here & promised 200 plus extra 100 as a goodwill gesture in a couple of days as had some temporary issues, .. Still nothing received 10 days later nor any reply to second email asking what was happening.
Buzz Slots Casino Complaint Stats
Resolved
9 / 12
Avg. Amount
$540
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Buzz Slots Casino Complaint Summary
Most user complaints about this operator fall under the Bonuses category.
So far, 7 out of 7 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.