Ag Awards

Buzz Slots Casino - Bonus not awarded as advertised

Complaint Info
Disputed casino Buzz Slots Casino
Reason Bonus not given
Posted on January 9, 2015

Deposited on Code BUM but no free spins awarded, emailed them & casino contacted me by email and in comment section on here & promised 200 plus extra 100 as a goodwill gesture in a couple of days as had some temporary issues, .. Still nothing received 10 days later nor any reply to second email asking what was happening.

Posted on January 12, 2015

Hi Utterer!

We are still working on it, we will credit all freespins as soon as possible.



Posted on January 14, 2015

Hi !

Your freespins on Starburst and Attraction are credit now, I will credit your account with 100 extra on lights today for waiting so long. good luck!



Posted on January 15, 2015

Can you please confirm that this issue is resolved, thank you.

Posted on January 18, 2015

Dear @utterer,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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