11 years ago
The company offers a $100 referral friend bonus the friend who's signed up call customer service for assistance and made sure to give me the bonus. To make a long story short not only did I not receive the bonus but it seems like the employee at Bovada used a email address so he wouldreceive the bonus. After both of us speaking to numerous managers confirming that it was me that should receive the bonus we were told that it wasn't me who referred my friend which is such a ridiculous thing to say. This company is a scam and offers fake incentives and bonuses
AskGamblers
11 years ago
• Support Team
@Dan2earth,
It's a nice practice to confirm is your complaint resolved or not. Thank you.
It's a nice practice to confirm is your complaint resolved or not. Thank you.
AskGamblers
11 years ago
• Support Team
@Dan2earth,
We got information from the casino that they credit this bonus to your account. Can you please confirm so we can close this complaint, thank you.
We got information from the casino that they credit this bonus to your account. Can you please confirm so we can close this complaint, thank you.
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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