Behind All The Rest
I had waited nearly 4 weeks in an effort to get my verification docs approved and sent to the correct person. Now I have waited since the 09/05 for a pending withdrawal which means it hasn't even been approved yet. I even waited for a phone verification which was completed before I requested withdrawal. I want to play again but I will not until I receive my payment.
Monarchs Online Casino Complaint Stats
Resolved
36 / 47
Avg. Amount
$625
Avg. Complaint Duration
17 days
Avg. Response Time
2 days
Monarchs Online Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 33 out of 43 complaints in this category have been resolved.
This operator's average complaint duration is 17 days, while the average duration across all operators is 8 days.