Ag Awards

Atlantis Gold Casino - Casino Never Paid

Complaint Info
Disputed casino Atlantis Gold Casino
Reason Delayed payment
Amount $ 150
Posted on July 23, 2014

My first withdrawal was linked to a bonus, so they decreased my $750 withdrawal to $150. Then they said they would send it to my credit card, but it never arrived. They said it was sent on 6-21-12. They had the card info. That is how I deposited. They finally told me on July 19 that it didn't go through and asked for my credit card info again. I had to send it in several emails before they said they got it. It is July 27 and I still don't have it. I don't believe they intend to pay. Have they paid other players?

Posted on February 20, 2013

Already resolved by account team.

Thank you



Posted on February 24, 2013

They finally paid me, but sent the money to a credit card I used. The credit card company froze my account because it did not come in under the same name it was paid out. I finally got it straightened out, but I recommend not to have them pay your credit card. Thanks for your help

Posted on February 24, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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