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Atlantis Gold Casino Mail Promo

Complaint Info
Disputed casino Atlantis Gold Casino
Reason Bonus not given
Posted on August 4, 2015

This casino seems legit, but it send out letters that you can never use! I recently received a letter in the mail, ( POST ). It was dated only 2 days ago that it passed through to me from distribution center, and I went to claim the code and was told it was expired. Why it was expired so quickly was odd, so I asked for support. I was talking with a rep and he hung up on me when I asked for a managers email address. Very unprofessional! !

I have sent a letter to their marketing division, and I will post the reply. I would say this casino only does what it likes when it likes and does not really care about you unless you are depositing money at the moment. I would say you should skip this casino and go with Microgaming Casinos only. I have deposited to this casino and have never had a good experience I would pass to you.

Not impressed !

Posted on August 4, 2015

Based on evidence that we received from casino management, we could confirm that player claimed three no deposit bonuses in a row. At that time that was a maximum no deposit bonuses that player can redeem between two deposits. We consider this complaint resolved and closed.

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