I deposited 3400 into blackdiamondcasino.net and quickly won nearly 5k which added a total of approximately $8300. I tried to withdraw the money by sending a photo of my MasterCard and passport. As I was doing this I got logged out and my account was disabled. I emailed the security team in the website and received a response that my account is disabled due to too many inconsistencies were found in my account. I emailed them back to ask what these inconsistencies were as everything I entered was correct. I received a reply this morning advising my account was disabled as I am flagged with other merchants they collaborate with. I feel this is unfair and false as no evidence was provided to show this. I do not understand why they would allow me to start playing and then ban me when they have allowed me to bet initially. Now they have advised my account may incur a chargeback when they have allowed me to start betting. I feel this is really unfair and want to know what my rights are. I have evidence to show my winnings also.I would like my winnings paid out because i won it fair and square , i have not breached any terms and conditions whatso ever , also i wasnt changing my bets or doing anything that was deemed to be cheating.
They have provided no evidence that i did anything wrong